Independent bookstores like Pages are having a hard time competing with category killers like Chapters. The real challenge for booksellers of all sizes today is that their competition is international. Independent bookstores chat about the fragile nature of their business.
They spoke about their limited access to capital, low profitability and the way rapid technological and market changes have the potential to overwhelm them. Competition primarily from department stores, book chains and book clubs. Added to that list today is even fiercer competition from convenience stores, supermarkets, big-box stores and e-commerce. Although offering more consumer choice, these new sources of competition have changed the book selling landscape in Canada.
Bookstores recognize that Chapters is now firmly a part of the Canadian book industry. Publishers also acknowledge the impact that the emergence of superstores has had on book retailing in Canada. Their presence, and that of other chains has expanded the book retailing space in Canada. They have also contributed to the recent growing profile of books in Canada.
It Has not been well served by a timely, efficient, wholesale or distribution service at the national level. Consumers were often advised that a book could be ordered, but it might take eight weeks for delivery. Amazon has really been a killer for them over the years" by undercutting bookstore prices on its online store, said Independents can't challenge on price. We don't get the same deals from publishers that the big boys do. I'm not even sure the big boys can contend with the price